The trainer for Service Professionals

Programmes in more than 80 countries

For any organisation seeking an expert partner in professional development for people and organisations. Work with us to create an optimal service experience with customers, or initiate and guide sustained behavioural change.

Service Ambassador

Laying the foundations of professional Service.

Coaching towards Results

Supporting your team to get the best results?

Back-office Professional

Providing excellent Service through the back office is essential for in-company support and external customer satisfaction.

Service Sales Pro

Pursuing prospects or account sales in an increasingly challenging market.

View all courses

"I really enjoyed the safe environment. I was very impressed by the feedback the participants gave one another. I also found observing others really helpful and learned a lot from that as well."

R.
Participant Service Ambassador Programme
working at a Global Diagnostics company

"I've attended many training sessions, and this was one of the most effective. Working with a professional actor is real, feels real, and allows you to experiment on the spot."

U.P.
Participant Service Ambassador Programme
working at a Global Diagnostics company

"The vision and approach embraced by Service College have enabled us to achieve real behavioural change in our back office and field service, in which entrepreneurship and personal accountability are leading."

Gerrit Westhof, Service Sales Director
ASSA ABLOY Entrance Systems

What you can expect from us

Active in more than
80 countries

Always the right training solution

Individual coaching

From technician to service professional

People and behaviour are foundational

Concrete results are leading