When you ask a painter to paint your house, you assume that he knows what he has to do and what will achieve the best possible results. After all, he is a professional. If your painter starts asking you what type of paint he has to use indoors and what type for outdoors, and whether he should use a roller or a paint brush on various surfaces, it won’t take long for you to decide you don’t need his services. Workmanship should be a given. A true professional.

The service professional, a specialist in his trade

A service professional must always be a specialist in their trade. Service professionals have the knowledge and skills to carry out the task to the best of their technical capabilities, as well as the insight to make the best choices – in their own interest and the interest of the client and the organisation. As a comprehensive training institute, Service College offers technical modules that make a significant contribution to training service technicians to become specialists in their trade, with expertise in both technology and safety. These are modules from our current programme as well as modules which have been developed specifically for organisations and job roles in close collaboration with our clients. A selection of these programmes is provided below.