Recruitment and selection
A Service Professional Assessment will save time, money and energy. Using this assessment during the recruitment and selection procedure makes it possible to avoid hiring a candidate who looked suitable on paper and during one or two interviews, but did not meet expectations in actual practice.
Once a service engineer is out in the field, it can take a very long time to discover that they are less suitable than expected. This poses a significant risk of prolonged problems – dissatisfied customers, capacity problems, safety risks, repeat visits and reduced motivation among colleagues who often have to work harder to get the job done anyway.
After months, or even longer, the organisation finally decides to let the employee go and have to start searching for suitable candidates from scratch. The process starts all over again.
Avoid wasting time and money – and mitigate the risk of dissatisfied customers and frustrated colleagues – by investing in professional assessment of your current or potential service engineer! It’s an absolute necessity.
Would you like to know more?
We would be happy to tell you more. Call us on +31 418 84 48 30 or e-mail us:
